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Our Policies & House Rules
out of respect for people and nature
Payment Policy

Pre-payment: Total amount for reservation is paid in advance.

Payment Method: Full payment will be made via bank transfer or cash on booking day. Payment details will be given after filling out the reservation form.

Booking confirmation: Reservation is confirmed only after payment is received.

Other fees: ”Extra guest” fee or ”Just Visiting” fee, if occurred, are payed in cash at the property upon arrival.

Currency: RON

Cancellation & Refound Policy

Cancel up to 7 days before check-in date: free of charge.
Full Refound – total amount for your booking will be refoundedminus bank transaction fee, if occurred

Cancel 1-7 days before check-in date:
Partialy Refound – amount for the first night accommodation will be withheldremaining amount is refoundedminus bank transaction fee, if occurred

Cancel on the check-in day
No Refound – total amount for your booking will be withheld.

No-Show policy: No Refound in case of no show, total amount for your booking will be withheld.

House Rules
Reception
  • As we don’t have a front desk reception, we will kindly ask you to meet us at Turist in Rimetea info point.
  • Please call or text us 1 hour before your arrival.
  • Someone will welcome you and show you around our property or give you details about your accommodation.
Check-in & Check-out
  • Wood Cabins: check-in 16:00-20:00, check-out: until 12:00
  • Camping Area: check-in 12:00-20:00, check-out: until 12:00
  • Please respect this hours, as we do need time to properly prepare and mentain in good condition our property before our next guests arrive.
Minimum length of stay
  • Wood Cabins: Sunday-Thursday: minimum 1 night, Friday & Saturday: minimum 2 night
  • If any cabins are available on Saturday, you can book for 1 night as last-minute
  • Camping Area: Monday-Sunday: minimum 1 night
Mobile phone network coverage
  • Very weak in our area, Telekom has the best network coverage
  • There are some spots where you have good mobile signal: in Coltesti, near the church and supermarket, on the hills close to Trascau Fortress
Tents
  • Tents are not allowed near the wood cabins or in the parking place, but you are welcome to choose your spot on the Camping Area
Parking
  • Cars and motorbikes will be parked for free in the parking places, different for wood cabins and for camping area.
  • Bikes will be held near the cabins, tents, campervans or caravans.
  • We prefere to park your cars and motorbikes outside the tents & campers area. Of course there are exceptions, in this case we will receive a fee/day for parking near your accommodation.
  • Parking near the cabins is not possible as the bridges over the Silos stream are only for pedestrians. The parking area is just few meters away from the wood cabins.
Smoking
  • Smoking is not allowed in the cabins, but you may smoke outside.
Pets
  • Your pets are welcome free of charge, but please clean up after them.
  • If you bring your pets, take good care of them, so they won’t bother other guests.
  • There are some shepard dogs passing by on our propery or close. They are not agressive, but they might be curious on your pets.
Infants
  • New-born and children up to 3 years old are welcome for free
Parties & Events
  • Please contact owners. Parties and events are allowed only upon request.
Music
  • Please bring headphones if you would like to listen to your preffered music or radio.
  • No loud music or radio played in cars or any bluetooth devices, smartphones, tablets, laptops,etc.
Electricity
  • No electricity featured at the wood cabins, only at the shared restroom at Camping Panoramic
Barbeque & Open fire
  • Please use the cooking areas and campfire pits we arranged for guests on our property.
Privacy
  • Be polite and respect other guest’s privacy and personal belongings.